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In the face of the epidemic, the enterprise encouraged by Chinese spirit is willing to bear her responsibility
Release time:2021-04-10

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The globalization of the epidemic have a great impact on the overseas business of Risense car wash machine. We have to help our customer to install the machine via remote video after the machine arrives. At the beginning of 2021, once the special practitioners and the people needs to go abroad is permitted to get the vaccination first, Risense send engineer abroad to install the machine continuously. 


Long-term being stationed and always busy

Our engineer Mr.Ding was assigned to Malaysia for installation of the machine at the beginning of the 2021 and travels between the customers from different state of Malaysia.

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Two sets of double armed touchless car wash  machine installed in Jeddah, Malaysia


The installation plan in Malaysia is arranged in a very tight schedule. But affected by the local epidemic control such as closed state, traffic restriction etc, we have to improve our efficiency and make full use of time and try our best to deliver to customer on schedule. When installing the double armed touchless car wash machine in Jeddah, the assistant the customer employed is Malaysian. He is very slovenly at work as he worked for a short period and had a rest for a very long period of time. While, Mr.Ding, on the contrary, has impatient disposition. He continued his work when others had a rest.


Slovenliness and carelessness is the normal status of local people. They wore slippers even when they do some construction work or lifting work . It is hard for Mr.Ding who is agile and diligent to match their rhythm. 

Appraise from Malacca customer


The Malacca state is closed because of the epidemic. Mr.Ding can not get to the site on the scheduled date. The machine can not be finished installation on time and it can not be put into use when opening for business. But the customer wants to show the imported advanced fully automatic car wash machine on the opening day. He is really in a hurry as the leaflet for opening propaganda had been handed out.


Engineer Ding didnt make a big promise facing this situation. But he kept on working after others got off. He worked extra hours for a few days and finally he finished the installation and debugging of the machine before day of opening up. On the second day, the customers opened for business and the machine began to wash the machine. It caught a lot of attention and accumulated the first batch of customer for the customer. 


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The tunnel and rollover car wash machine installed in Malacca, Malaysia


The boss is highly contented with Risenses high quality equipment and give high appraise to the hardy and diligent Mr.Ding. 

With the protection of the vaccine, we also needs to be careful


When installing the double armed touchless car wash machine in Temerloh, Mr.Ding was debugging the PLC. As too many cables, he was holding his computer while checking the wire. He indulged himself in that work until the lunch time and found nobody around. And then he asked somebody what happened. He was told someone employed the customer suffered from the coronavirus after being detected. All of the workers hide from this. The local epidemic is hard to control as the worker from Bangladesh,  Cambodia travels from time to time. And the locals was not willing to obey the epidemic control order. So the control work is not good all the time.  

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The double armed touchless car wash machine and big air blow fan installed at Temerloh, Malaysia


Although he was injected the vaccine before going abroad, our company still has the strict demand. We can not let our guard down. All the guard measures should not be reduced because of the vaccine in case of the virus variation or other situation. 


The worker did not dare to go to work. Engineer Ding had to finish the installation of the car wash machine by himself. It really took him a lot of effort to lift and move some large pieces.

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Double armed touchless car wash machine and big air drying fan installed in Temerloh, Malaysia

At the same time, when we are abroad, we can feel the better epidemic control measurement at home. It is very hard to be unified and effective. The public didnt fulfill it carefully. The epidemic rebound at any time and could not be controlled effectively. 


No fear of difficulty and march forward courageously


In the current complex international situation, the engineer assigned abroad for installing the machine are full capable of installing, debugging and maintaining.They knows well of every type of the machine and all kinds of circuit and they are proficient master of wire connecting code. And they are expert on all type of the machine. 

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The rollover car wash machine installed in Jeddah, Malaysia


Our country advocates stimulating the domestic and international dual cycle. And all of the nationals can be injected the vaccine for free. At the same time, we also provide the protective products and vaccines to other countries. The Chinese Spirit is fully reflected. 


As a responsible company, we can not postpone the on-site installation service all the time. On the premise that we take all the protective measures, we fully cooperate with our customer to install the car wash machine. 


With all the nationals vaccine injected and gradual opening up and the international situation turning good, Rsense will send more technicians and engineers to go abroad and provide professional service for our customer. The road ahead is promising, lets work hard together!